Privacy Policy
Last updated: December 1, 2025
At VozIA, we take the protection of your personal data very seriously. This policy explains how we collect, use, and protect your information.
Data we collect
We collect information necessary to provide our service: account data (email, name), business information, call logs, and reservations. We also collect technical data like IP address and browser type to improve the service.
How we use your data
We use your data to: provide the virtual receptionist service, manage reservations, improve service quality, send you account-related communications, and comply with legal obligations.
Data sharing
We don't sell your data. We only share information with service providers necessary to operate (Retell.ai for voice, Supabase for storage) and when required by law.
Data retention
We keep your data while your account is active. Call logs are retained for 12 months. You can request deletion of your data at any time.
Your rights (GDPR)
You have the right to: access your data, rectify it, delete it, port it, object to processing, and withdraw consent. Contact us to exercise these rights.
Security
We implement technical and organizational measures to protect your data: encryption in transit and at rest, restricted access, regular security audits.
Contact
For any privacy inquiries, contact us at ai@futurist.systems or at our postal address in Valencia, Spain.